Privacy Policy for Kinesio Aesthetic PT

Last Modified: September 1, 2026

Kristen Frank Baychek (trading as Kinesio Aesthetic, "we", "us", or "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which we process any personal data we collect from you, or that you provide to us, via our website and the Kinesio Aesthetic PT mobile application. By using our services, you accept and consent to the practices described in this policy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect and process the following data about you through the Kinesio Aesthetic PT app: Personal Information: Name, address, e-mail address, and phone number. Sensitive Health Data: Medical history, nutritional information, fitness exercises, biometric data, and data relating to your physical fitness and rehabilitation goals.Technical Information: IP address, login information, browser type, and time zone settings.

2. Use of the My PT Hub Platform

The Kinesio Aesthetic PT app is powered by Fitii Ltd (My PT Hub).Data Controller: Kristen Frank Baychek is the data controller for your information.International Transfer: Your data is hosted on secure servers in the United States (AWS) and managed by Fitii Ltd in the United Kingdom. By using the app, you consent to this international transfer. We ensure these providers maintain security standards (SSL encryption) consistent with Australian privacy laws.

3. How We Use Your Information

We use the information we hold about you to: Design and deliver personalised fitness and rehabilitation programs. Monitor your progress and ensure your safety during physical activity. Carry out obligations arising from any contracts entered into between you and us. Notify you about changes to our services.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with: My PT Hub and integrated third-party providers you choose to use (e.g., Apple Health, Fitbit, Google Fit).Professional Advisors: Only with your express consent (e.g., sharing assessments with your Physiotherapist).Legal Requirements: If we are under a duty to disclose your personal data to comply with any legal obligation.

5. Your Rights and Access

Under the Privacy Act, you have the right to: Access the personal and health information we hold about you. Request corrections to inaccurate or incomplete data. Opt-out of marketing communications at any time.

Under the Privacy Act, you have the right to:

  • Access the personal and health information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request the deletion of your personal data (subject to legal retention requirements).

  • Opt-out of marketing communications at any time.

6. Data Security and Retention

We use strict procedures and security features to prevent unauthorised access. In accordance with Australian health record requirements, your health-related data is retained for a minimum of 7 years following your last service.

7. Data Deletion and Retention

  • How to request data deletion: You have the right to request the deletion of your personal data at any time. To request the deletion of your account and data, please email us directly at kris@kinesioaesthetic.com.au with the subject line "Data Deletion Request".

  • How your data is deleted: Once we receive your request, we will process the deletion of your profile and personal information from our systems and the Fitii Ltd (My PT Hub) platform within 30 days. We will permanently erase your data from active servers.

  • Data Retention Exceptions (Health Data): Please note that under Australian health record regulations, we are legally required to retain specific clinical/health-related records for a minimum of 7 years following your last service. If you request deletion, we will delete your non-health data (such as marketing preferences and standard account info) immediately, but we will securely archive and isolate required health records. Once the mandatory 7-year retention period expires, this archived data is permanently and securely destroyed.

8. Contact and Complaints

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:

Legal Entity: Kristen Frank Baychek

Business Name: Kinesio Aesthetic

App Name: Kinesio Aesthetic PT

Email:kris@kinesioaesthetic.com.au

Website:www.kinesioaesthetic.com.au